Published Elsewhere
Data Integration For Good Decision-Making Is More Than A Technology Issue — The Human Factor Is Crucial
Good decisions require good data, but pulling it all together and getting it into a format you can analyze isn't easy. One of the biggest factors isn't technology, it's people. Here are three steps…
How To Move Enterprise Software To The Cloud — And Three Warning Signs To Watch Out For
It’s trendy to move as much software to the cloud as possible, and there appear to be great benefits. But is it automatically the case that you should move your precious enterprise software to the…
What Kind Of Enterprise Software Will Be Right For Your Business In The Future?
Think for a moment about how organizations are evolving. They all want to be lean, fast and specialized. They're trying to become more adaptable, intelligent and resilient. Wherever you look, it's a…
Innovation In The New Normal
Necessity is the mother of invention — and the pandemic has certainly triggered some surprising innovations. “First up in the next normal,” says a recent McKinsey briefing on Covid-19’s implications…
A New Sense Of Urgency: The Evolution Of Enterprise Application Strategy
The last nine months have imposed many changes on organizations. They’ve found that they can change dramatically overnight if they have to. The need to be agile in both financial planning and…
RPA is dead, long live RPA
Is there a revolution, a significant evolution or at least a new generation of Robotic Process Automation (RPA)? This was the subject of a conversation with Claus Jepsen, CTO of Unit4. Unit4 recently…
There’s No Automatic Choice In Business Process Automation
Automating business processes saves time and money, but what’s right for one organization might not be right for another — what you automate, how much you automate it and the approach you take all…
Keeping Pace with the New Normal
We woke up one morning and everything has changed. Although we do our best to understand and adapt to the changing environment, there seems to be no other way to survive this crisis without having the…
This Crisis Will Put A Human Face On Business Technology
COVID-19 has changed the way we work forever. We’re all suddenly working from home, reliant on technology and aware of its limitations. Enterprise software is helping us get through the crisis, but it…
How Big Businesses Can Avoid Being Fired By Their Customers
Almost all sectors are talking about the importance of moving at the speed of the customer and customer-centricity, but hardly anyone achieves either. Often this is because they can only move as fast…
Our Expectations Of Software Have Changed -- It's Time UX Caught Up
Last year, I argued that many enterprise software vendors are missing the point when it comes to user experience. They aim to embrace user expectations by providing a user interface that looks good on…
Service Organizations Need To Put Their XaaS Hats On
The rapid emergence of anything as a service (XaaS) is creating an entirely different economy where products and cloud-based services are delivered in a continuous relationship with the customer…